Frequently asked questions

Find answers to frequently asked questions. If you still don't have an answer to your questions, don't hesitate to contact us!

Do I need to make a reservation? How can I get tickets?

While reservations are not mandatory for park entry, we welcome walk-in visitors. Nonetheless, we advise making an online reservation if you intend to enjoy our attractions on public holidays, school breaks or weekends as these are usually our busiest days.

For your convenience, tickets can be easily purchased and waivers filled out directly on our website. And don't forget, if there's still space available, you can also grab your tickets in person at the park.

What is a waiver? Do I have to sign a waiver even if I am not jumping?
Is there an age limit to jump?
Is there a weight limit to jump?
What should I wear to jump?
Do you have lockers?
Do you allow outside food and drink?
How old do you have to be to come jump without a parent?
I’m planning on coming to watch my child jump, do I have to pay?
Is it possible for adults to jump alongside kids during the kids flight promotion from 9-10am?
Do I need to make a reservation for a birthday or group?
Do you offer group rates?
Do I have to print out or bring my ticket?
Is it possible to make a reservation using a gift card?
What is your cancellation policy?
What are your hours?
What are your measures for sanitation and cleanliness in the park?
Can we reserve and pay at the park?
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